Contact Us - AccessMySuper

Got a question?

Want more information or need to ask a question about accessing your super for medical treatments?

We’re here to help.

Please feel free to get in touch via the form with your details and we’ll be in touch within 24 hours.

1800 845 121

Main Contact Form
First Name*
Last Name*
Email*
Phone Number*
State*
Service*
Applicant's relationship to patient*
Do you have a specialist?

YesNo
Specialist Name
Are you experiencing acute or chronic pain?*

YesNo
Are you experiencing acute or chronic mental illness/stress related to your dental condition?*

YesNo
Unfortunately, this application does not meet the eligibility requirements set by the ATO. This means it does not qualify for approval under the current guidelines. If you have any questions, please feel free to reach out on 02 9161 7000.
Are you a citizen or permanent resident of Australia or New Zealand?*

YesNo
Unfortunately, The ATO will only approve a release of your super under the compassionate release of super initiative if you are a permanent resident of Australia or New Zealand.
- If you are currently a temporary resident, you cannot meet this condition and you're not eligible to apply.
- If you were a temporary resident and are not a current Australian or New Zealand citizen or permanent resident, you cannot meet this condition and you're not eligible to apply (but you may be eligible to be paid your super in the form of a Departing Australia superannuation payment).
We sincerely apologise that we couldn't be of help this time. Please know that our team is always here to assist you in the future, and we welcome you to reach out again whenever you need our services.
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Google Rating

4.9

Based on 1024 reviews

Access My Super

4.9

review us on See all reviews

francis o'grady

1764280960

Lisa,my case manager was very helpful and understanding.She kept me up to date on all communications.Excellent service.

1763937544

Fantastic experience and was informed throughout the process. Got the outcome that I wanted and was successful in super release.

1763705893

Phenomenal team. I work closely with them every day through my dental clinic and I can not praise them high enough. They are so efficient, incredibly kind and friendly, and never let anything slip through the cracks. We have enquired about a different ERS company in the past to see if we can avoid the application fee for our patients, but the service at AMS is unmatched and we will never let them go. If you're a business looking to partner with an ERS company, stop looking, you've found them.

1763616216

The service of a senior consultant Kim was exceptional. Polite, courteous and prompt. Would highly recommend.

Nicholas Kastrounis

1763539290

Great serviceConsistent communication

1763472030

Lisa assisted me with all the necessary documents and made the whole process smooth and stress-free. Once everything was submitted, she kept me updated throughout my application, which gave me peace of mind.I highly recommmend Access My Super.

1763465845

Incredible and super efficient team. Skye went up and above to get things approve, without much intervention from me except from initial phone call.

1763355639

Kim was so helpful and organised the process was made so easy thank U

1763351142

I honestly have had the best service from Access My Super.So fast, so easy, absolutely no stress though this process. I was guided through each step and had constant support. highly recommend Access My Super.Access My Super ensured all the necessary documents were acquired, signed, sealed, and delivered to the ATO through MyGov account.Thank you.

1763177924

Belinda was extremely helpful and I had no issue getting access to my super. It was soo fast and effortless with the help of Belinda. I highly recommend their services.Thank you Belinda.

1763088836

So grateful, customer service was amazing!! The process was made so easy by my lovely consultant Tara.Thank you so much xx

1763071339

Access My Super, what a can l say, so professional, hassle free, they made my experience stress free and what a great job they did, to the team at Access My Super thank you!

1762927646

1762922915

Sensational Team working for you and made the whole process stress free which has been such a relief. Thank-you all so much

1762915829

The service provided by Access my Super was too notch. Fast and concise assistance when contacted for advice. I highly recommend this.

1762844244

1762723534

Kylie from Access My Super made the whole process of applying so easy. Very happy I used their service instead of trying to tackle it in my own.

1762341400

The process was fairly straightforward and the team was really helpful and patient with me. So glad I was able to access a portion of my super for medical reasons and not be judged for my procedure.

1762240909

Jodi has gone above and beyond to help me through this process.she made it easy for me to understand,and communicated in a professional and prompt manner-highly recommended!

1762215807

Kim made things so easy! Thankyou 👍

1762146395

1761889837

Thank you they took all the hassle out and did all the liaising

1761718908

I want to express my sincere appreciation to Kim Trenerry for all her help throughout the process. She was professional, patient, and always went above and beyond to make sure everything was handled smoothly. Kim took the time to explain things clearly and kept me informed every step of the way, which made the entire experience stress-free and straightforward.

1761250784

Tara was such a pleasure to work with and explained the whole process clearly and with care. Application was quick and easy and thorough and her communication was second to none. Thank you for making it so simple and easy!

1761201363

The team was very patient with me during my delayed responses.They were also very helpful and supportive for their assistance via phone call..

Jo Cowley - O'Shea

1761014902

I found my Rep Kylee very professional and thorough, easy to talk to and covered all my concerns.Process was easy and highly recommended if one needs to access their Super.

1760921701

I am so pleased with the service i received from Access My Super! the process was seamless and my representative Lisa made any correspondence so easy! thanks team, very happy customer!

Anne-marie Hegewald

1760913693

So easy to do. Helped with every step along the way. Responded extremely quickly. I’m not sure I would have managed without them.

1760670746

THERES NO WAY YOU CAN PROCESS THIS ON YOUR OWN... TOO MANY LAYERS OF WORK.Lisa MADE LIFE SO EASY. ALWAYS RESPONSIVE AND PATIENT.AMAZING

1760593980

1760575241

Tara made everything easy and knowledgeable about all the required steps through out the quality service.👍

1760384657

Kim provided a comprehensive service, doing most of what needed to be done, and guided me through the steps that I had to perform myself. It was a super easy process.

1760356095

I was sceptical in the beginning, worried about my privacy and just generally unsure. But needed costly dental work!!All that disappeared with one easy phone call , my consultant was brilliant in helping me to understand and obtain what was needed and assisted me through the process from start to finish.It was a pleasant experience that was pain and worry free. I highly recommend Access My Super if your considering early or compactionet release from your Super fund and need it to be hassle free.Katrina from Central Qld

Courtney Cooper

1759994437

Razia from access my super has been incredible! Super helpful and always happy to assist!Makes the process super easy and stress free!

1759902033

Access my Super were fantastic, I hate paper work and not good with technology but they walked me through it and now I can get my teeth. I rate them a 5 star for there understanding, persevering, patiences Thank you

1759449751

I had an excellent experience with Access My Super . Skye was patient, explained everything thoroughly, and guided me step-by-step. They were always available to help and made the transition very smooth — highly recommend.

1759381112

My experience with Access Super was great. Considering the circumstances under which most people use these services, the team was very understanding and made the process less stressful.

1758513730

My case manager has made everything quick & easy for me so I can access my super. Thanks again

David Macpherson

1758508256

Absolutely brilliant team. Very kind, quick and helpful.

1758343653

Tara was really helpful and could answer any questions I had also kept me up todate every stepped of the way

1758309490

Great service. It was a quick and easy application with all questions answered. Would highly recommend

1758196365

I Highly recommend access my super. Kim ensured I was highly informed and aware of every step of the process. She was always willing to help with any questions I had. Kim made this whole process stress free!

1758056448

Good service

1757987507

Jayani Sasikala

1757969431

Excellent Service, and the process was straightforward and stress-free.My documents were processed quickly, and I was kept updated along the way. Overall, I’m very satisfied with my experience. Special thanks to Skye.

1757733608

Jody was fantastic and always helpful and responsive

1757659101

Very helpful. Quick service. Provided all sorts of assistance needed.

Nathaniel Foster

1757040238

1756942970

1756882841

They make it super easy and explain everything.

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