Contact Us - AccessMySuper

Got a question?

Want more information or need to ask a question about accessing your super for medical treatments?

We’re here to help.

Please feel free to get in touch via the form with your details and we’ll be in touch within 24 hours.

1800 845 121

Main Contact Form
First Name*
Last Name*
Email*
Phone Number*
State*
Service*
Applicant's relationship to patient*
Do you have a specialist?

YesNo
Specialist Name
Are you experiencing acute or chronic pain?*

YesNo
Are you experiencing acute or chronic mental illness/stress related to your dental condition?*

YesNo
Unfortunately, this application does not meet the eligibility requirements set by the ATO. This means it does not qualify for approval under the current guidelines. If you have any questions, please feel free to reach out on 02 9161 7000.
Are you a citizen or permanent resident of Australia or New Zealand?*

YesNo
Unfortunately, The ATO will only approve a release of your super under the compassionate release of super initiative if you are a permanent resident of Australia or New Zealand.
- If you are currently a temporary resident, you cannot meet this condition and you're not eligible to apply.
- If you were a temporary resident and are not a current Australian or New Zealand citizen or permanent resident, you cannot meet this condition and you're not eligible to apply (but you may be eligible to be paid your super in the form of a Departing Australia superannuation payment).
We sincerely apologise that we couldn't be of help this time. Please know that our team is always here to assist you in the future, and we welcome you to reach out again whenever you need our services.
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Google Rating

5.0

Based on 605 reviews

Access My Super

5.0

review us on See all reviews

1732090283

1732059904

Highly recommend.My experience with Skye was awesome.She was professional, helpful and answered all my question’s. The process was quick and simple and if I had any concerns they were addressed immediately. I would recommend Access My Super for anyone looking for a trustworthy reliable service.

katrina kanizaj

1732055777

Very helpful and responsive to all requests for information and clarification, kylie was very professional and respectful in their handling of my application.

1732006501

I cannot believe what straightforward process this has been. My contact person natasha has been great from start to finish. It really could not have been made any simpler. I am looking forward to getting expensive dental work sorted now. Would highly recommend.

1731881939

Skye’s customer service and support was just phenomenal! Thank you for all your help!

Juanita Goldsmith

1731551052

Skye looked after everything for me & she did an amazing job! Great Customer service. Very professional, fast & efficient. Highly recommend Access My Super!

1731476613

Kylie was absolutely wonderful, the entire process was so quick, I waited max a week to do everything including getting the approval.I would 100% recommend access my super.

1731450449

My experience with Access my super was seamless, the helped me through every step to access my super early.Thank you Kylee for your professionalism.

1731401782

1731399478

Skye was absolutely amazing!So helpful and really went above and beyond! Very professional!

Mirella Mercuri

1731319916

I was a little taken abacj by the fees but after my attempt to tackle it on my own, l felt at ease at not only the speed & professionalism shown by Kylee but also the feeling that l was in good hands. Great result & worth every cent!Would highly recommend them to anyone

1731313918

Amazing service and very helpful and very easy to deal with

1731041215

Good service and the staff are friendly and helpful. If in doubt use this service. Thanks 😊

Renee Gallagher

1730872369

Natasha from access my super was so helpful she made the whole process so easy

1730683929

I found Access My Super very good to deal with extremely helpful if I had a problem .Thankyou Jodie for making it easy .

1730675596

One of the most helpful organisations I have worked with in a long time! They made the process so easy and explained every step. And when I was let down by my GP they stepped in and fast-tracked this part of the process in less than a day. Particular mention to Jody who was my contact - I could not recommend them or her highly enough!

kalani wijeratne

1730429081

Highly recommend the team here. My case manager Razia was so helpful and got the ball rolling so quickly. It was no hassle for me as she arranged and follow up on things so efficiently. Worth every penny I paid to them as I got everything sorted in 2 weeks.

1730318296

So quick and easy... couldn't have accessed my super so easily without their help...Skye was amazing...just wish their fee could have come out of the super, but it was Def worth the money...

1730299167

Great service, very supportive easy and fast,highly recommend access super thankyou

1730271885

Maria Maihi-Fore

1730115080

1729733446

1729730268

1729685288

Access My Super is amazing!!!!From my first phone call with Kim, I knew I was in for such an amazing experience. She made what I thought to be a daunting process super super easy. From start to finish she was so responsive and highly knowledgeable. I couldn’t thank her enough!

1729671629

raymond ngawaka

1729657045

Alexander Schelov

1729585319

Collette Gardiner

1729568054

I recently used Access My Super, and it was such a breeze! Everything was super easy to deal with, and the team was really helpful. Thanks Skye! I’m so glad I chose them and would totally recommend them to anyone thinking about it. You won’t be disappointed!

Sean O'Shea -Leamy

1729563654

Tara Rollf was exceptionally helpful 👍

1729483229

Yes, you can do this yourself. In theory.It is complex though! Having Natasha’s help has made it all really clear, straightforward and easy to navigate. At no time did I feel under any pressure, or that there were questions I didn’t have answers to. Very reasonable fee for the service - can’t recommend them highly enough 🙌🏻

1729220696

Absolutely fantastic service! Highly recommend for anyone looking for early access of their super. They took the stress and the hassle out of the equation and it took less time than anticipated to be approved. Thank you Kim for being such a wonderful case manager and providing easy communication every step of the way 😁

1729140429

100/10 service, thank you for everything! Shout out to Kim and her team for being my case manager and taking care of everything and making this experience so much easier!! Very impressed with customer service. Highly recommend their services.

Bhakthi Rajapaksha

1729117680

We had a wonderful experience with Razia Farooq's excellent service from the Access My Supper fund support team. She was extremely helpful and supportive. We highly recommend.

1729057088

I was feeling overwhelmed and put off accessing my super. Using Access My Super was a super easy and professional. Thanks Tara

1728892411

Rachael from Access My Super was very efficient and helpful. Made the whole process to access my super for medical reasons took all the stress out of doing it myself ! Thank you Rachael and thank you Access my Super team for all your help!

1728872375

Fantastic service from the team at Access My Super

Briohny Heggarty

1728556645

Razia was very friendly, helpful and supportive making the process very simple and straightforward.

1728539255

Thank you Azra for making the process so seamless and stress free. Honestly great customer service! Thank you for your prompt responses to all my questions and for explaining the step by step process. Your assistance and guidance throughout this experience was second to none. Thank you again!

1728532675

Excellent service

1728526122

My experience with Access my Super was absolutely fantastic! Natasha has been extremely helpful, patient and kind! She helped me through the entire process, helped me to understand each step and made it a very easy and comfortable experience. I highly recommend this service!

1728510536

Tara is a legend very helpful

1728451946

Wonderful to deal with highly recommend the Access My Super Team

Henry “Dubby” Owens

1728432712

Azra was awsum during the process the service she provided has been seemless highly recommend access my super team especially Azra

Sharryn Brinkley

1728428315

1728419780

This was a great experience, easy to assist with my application, communication was clear and the experience was really effortless!

1728417980

Very helpful and professional.Made the whole process fast and easy with no stress on my end.

1727882860

Heide was absolutely amazing! Made the process so easy and took away all the stress and worry. Everything was done in a timely manner and Heide was professional and friendly with great knowledge of the process.! The fee may seem like a lot but honestly it’s worth it, I wouldn’t have been able to get everything together in that short amount of time.! I will highly recommend them to anyone looking for their services.!

1727781786

Worth every penny. My case manager, Razia, went above and beyond to help me. She talked me through everything and replied to every single question I asked her immediately. Even when I had trouble accessing the ATO inbox through MyGov, she called them personally and had them send it via mail just in case. The lady was amazing.

Monique Latimer

1727774450

They do all the work for you!

1727764862

Very helpful. Great communication. Thank you

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