Helping Australians when they need it most

Success depends on meeting ATO requirements

Helping Australians when they need it most

Success depends on meeting ATO requirements

Treatments Available Through Super

Dental Treatment

IVF Treatment

Hair Loss Treatment

Disability Support

Other Medical Procedures

Treatments Available Through Super

Dental Treatment

IVF Treatment

Hair Loss Treatment

Disability Support

Other Medical Procedures

Overseas Medical

Mental Health

Why Choose Access My Super?

Direct ATO Submission

We prepare, submit and monitor your application with the ATO, ensuring full compliance with all regulations.

Streamlined Process

Simply provide your treatment quote, and we'll take care of the rest. All required GP consultations are conducted via secure telehealth platforms from the comfort of your home.

Access Priority Appointments

Psychiatrist appointments are available within 1-4 business days through our established network.

Every journey is different - these are real experiences from our clients

Excellent
Access My Super4.9
Based on 1249 reviews
daniel M.
Very helpful and friendly advice and service
Jessica B.
Hamish M.
Highly professional, extremely helpful and Australian based! I would highly reccomend Access my super.
melissa H.
Wesley W.
I was so hesitant at first ....but my concerns disappeared the minute i made contact with Amy from access my super ... so easy so efficient , thank you for providing this amazing service.
Kate S.
I’ve been putting off accessing my super for such a long time with not knowing where to start or what to do . I came across access my super and had Amy as my case manager . I can not recommend her enough. From the first consult to lodging my form she was amazing. Thank you so much !!!!
S J.
Very helpful and happy to use their service. 😊
Dale H.
Sue H.
I can’t speak highly enough of this organisation! I dealt with Amy, who was an absolute superstar from start to finish. She was incredibly knowledgeable, communicated exceptionally well, and made the entire process thorough, smooth, and straightforward. Her professionalism and support were outstanding, and I couldn’t be happier with the experience. Highly recommend!
Hulita O.
Te Hiraka Te A.
Amy has been very helpfull and patiant with my out come will recomend them to anyone apply for super
Kris M.
The team at accessmysuper were amazing made a stressful situation if I were to do this myself look very easy . Danielle Murphy was my case worker and she was great from start to finsh though the whole process! 5 star service!
Stephen T.
Danielle Murphy was very helpful and she was always there to help me out with all my problems. Thank you once again.
Luis P.
Nicholas R.
Spot on. Thank you Tara.
Elle M.
Odette E.
Michael S.
They were so helpful all the way through the process .if you needed help this is the place
Siv P.
Mark L.
honestly it was a pleasure every step of the way , April clearly explained everything to me & made it an Easy process, can't thank her enough, highly recommended, regards mark
Ali Murteze P.
The best service very professional people well manners they get the job done before you know it
Rhyan D.
Shelley put a lot of time and effort in helping me through to the process and I have finally received approval from the ATO. She did an amazing job and I truly appreciate all her help and support. Thank you so much Shelley. God bless you and everyone! 🙏 Rhyan
Peter H.
Great service in very informative information
Clare H.
I cant thank Access My Super enough,Particularly Shelley my case managerShe made everything so easy and explained the process very well.I had to do very little and i was pleasantly suprised at how straight forward it was.Thankyou Access My Super!!Would highly recommend!
punjaban 2.

Good to know: Accessing super early means less for retirement, and there may be tax to consider. We recommend chatting with a financial adviser if you'd like guidance.

Frequently Asked Questions

Who is eligible for the Early Release of Super for Medical Treatments?

Australian citizens, New Zealand citizens and Australian permanent residents with super can apply. The ATO approves a release only where its conditions are met.

Which treatments can be eligible?

The ATO can approve a release for medical and dental treatment, including surgery, IVF, mental health treatment and treatment overseas, when it is needed to treat a life-threatening illness or injury, or to alleviate acute or chronic pain or acute or chronic mental illness, and is not readily available through the public system. Cosmetic or elective procedures usually do not qualify.

Can I use my super to cover medical treatment costs for my spouse, partner or children?

Yes, for a dependant. The ATO treats as your dependant your spouse or de facto partner, your child under 18, a person in an interdependency relationship with you, or a person who is substantially financially dependent on you. A child aged 18 or over, or another relative, needs evidence of dependency.

Are there any limitations on the amount of super I can withdraw?

You can apply for the unpaid cost of your eligible treatment, up to your available super balance. If you can pay part of the cost from savings or another source, you apply for the remainder. Our fee is paid separately and is not released from your super.

What should I do first if I want to apply for early release of super?

Before applying for early release of your super, Access My Super recommends consulting with an independent financial adviser. Once you’ve done that, get in touch with our team.

Will early release of super affect my superannuation life insurance?

Yes, your insurance cover may be affected if you apply for the early release of super. Contact your super fund for details of how cover will be impacted before deciding whether you want to access your super early.

How Tax Applies to Early Super Release on Compassionate Grounds

When you receive superannuation on compassionate grounds, it’s treated and taxed the same way as a standard superannuation lump sum payment. The amount of tax you’ll pay depends on several key factors:

Tax Factors That Apply:

  • Your current age when you receive the payment

  • Your preservation age (typically 60 for most Australians)

  • The different components within your superannuation (tax-free and taxable portions)

  • Exact rates depend on your circumstances and super components

  • Early access to superannuation is generally counted as assessable income for tax purposes

Consult your super fund or tax professional for your specific tax liability before applying.

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