Helping Australians when they need it most

Success depends on meeting ATO requirements

Helping Australians when they need it most

Success depends on meeting ATO requirements

Treatments Available Through Super

Dental Treatment

IVF Treatment

Hair Loss Treatment

Disability Support

Other Medical Procedures

Treatments Available Through Super

Dental Treatment

IVF Treatment

Hair Loss Treatment

Disability Support

Other Medical Procedures

Overseas Medical

Mental Health

Why Choose Access My Super?

Direct ATO Submission

We prepare, submit and monitor your application with the ATO, ensuring full compliance with all regulations.

Streamlined Process

Simply provide your treatment quote, and we'll take care of the rest. All required GP consultations are conducted via secure telehealth platforms from the comfort of your home.

Access Priority Appointments

Psychiatrist appointments are available within 1-4 business days through our established network.

Every journey is different - these are real experiences from our clients

Access My Super
Excellent
4.9
Based on 1174 reviews
Tim P.
Tim P.
The team at Access My Super were incredible. From taking the time to listen to my queries, to following up with how I was coping personally, they have made this complex process absolutely seamless. I highly recommend this company.Very professional.
T I.
T I.
Amy was wonderful ❤️ took the time to explain the whole process step by step ,I really appreciate you taking the extra time to get my application over the line thanks again
Salvador M.
Salvador M.
Such a easy process! Very knowledgeable staff member (Tara Rolff) she’s amazing, she helps from start to finish and it was very smooth and amazing experience. Thank you
Jen B
Jen B
Made a overwhelming time in my life much easier for me felt cared about and supported every step. Can't thank them enough.
Brett
Brett
Big shout out to Natalie. You have no idea how easy you made this process, it’s such a daunting task to complete the different areas that are required to access my super. I get lost on the online requirements, I got frustrated and confused. A phone call to Natalie and she stayed on the phone with me walked me through everything not once but numerous occasions. Natalie you will never know how grateful I am. Thank you, Brett
Ali
Ali
Amy Morris was amazing in helping my case and every step of the way
nakhat B.
nakhat B.
Skye was amazing
meljacobs9
meljacobs9
Amazing Kind and compassionate customer service.Quick, Easy and supportive in every way. Thank you.
Roblox G.
Roblox G.
Absolutely amazing helpful so kind and caring.Would absolutely use them again.Thank you so much for your care n help
Mickola
Mickola
From the moment they started the application it’s was so professional it was a delight to deal with 100% recommend them
Rebekah R
Rebekah R
Super easy process, helpful all steps of the way and everything was clear from the start. From start of the application to the time the money was in our account it was just under 4 weeks. Very happy with the service provided.
chere M.
chere M.
Great service quick and fast Edwina was super helpful many thanks
Ha H.
Ha H.
Shane C.
Shane C.
I must say I am overwhelmed by the help and support of the wonderful team from Access My Super. I have some very expensive dental work to do, and the team from Access My Super, were really helpful of getting my application and support for accessing my super approved. And all within a short time period. Thank you Amy, and everyone from Access My Super!Shane 😊
Belinda G.
Belinda G.
I had an excellent experience with Access My Super, particularly with Skye, who assisted me with my ATO early release of superannuation application. From start to finish, she was professional, knowledgeable, and incredibly supportive throughout the entire process.Skye took the time to explain everything clearly, answered all of my questions promptly, and made what could have been a stressful process feel straightforward and manageable. Her communication was outstanding, and I always felt informed and confident that my application was in good hands.I genuinely appreciate the care and effort she put into helping me achieve a successful outcome. I would highly recommend Access my Super to anyone needing assistance with their superannuation. Thank you, Skye, for your exceptional service!
Lia T.
Lia T.
The team were great, very fast and efficient, very helpful and understanding
Darren A.
Darren A.
Very helpful and so easy to deal with skye is an asset to the company
Robynne De M.
Robynne De M.
Gavin W.
Gavin W.
Rebecca S.
Rebecca S.
Amy was so amazing and helpful making this whole process so easy and for someone who had no idea on where to start! No stress and fast and would 100% recommend using Access My Super to anyone
Rachel H.
Rachel H.
Amy has been very helpful from day one of my application and I am very grateful and thankful for her time, support and knowledge of the process of accessing my super without any problems. Access my Super is highly appreciated and recommended for anyone who needs assistance with their application.
Jerry G.
Jerry G.
Helping with the application process through to final approval to my treatment Kim was amazing knowledgeable and easy to communicate with. Highly recommend their service
Peta R.
Peta R.
Za T.
Za T.
Brad H.
Brad H.
Access My Super provided superior service from start to finish. All processes were explained in detail before and during with all steps easy to follow. They were super friendly and very professional, made this experience very easy and enjoyable.
Dr . Ahmed R.
Dr . Ahmed R.
Great services very professional consultant “April” she has great knowledge of the whole process and very caring person. Highly recommended service
Anna R.
Anna R.
I recently used Access My Super to help with early super release for a medical procedure, and the experience was absolutely seamless from start to finish. My case manager Edwina was outstanding, she was professional, warm, and incredibly efficient. She explained every step in a clear and simple way, kept me informed throughout the entire process. Nothing was ever confusing or overwhelming thanks to her guidance. I would 100% recommend Access My Super, and especially Edwina, to anyone needing help navigating early super access. Thank you so much!
Megan B.
Megan B.
My case manager Tara was absolutely amazing! She went above and beyond what we expected from her, making the process so smooth and stress free. I will recommend Access My Super to everyone! 🩷
Kelvin J.
Kelvin J.
Ray
Ray
would like to highly recommend Edwina Tong for the outstanding help and support she gave me in accessing my superannuation for medical reasons.Edwina was professional, caring, patient, and very knowledgeable throughout the whole process. She explained everything clearly, helped me with all the paperwork, and made what was a very stressful situation much easier for me.Thanks to her dedication and guidance, the process was smooth and successful. I truly appreciate the time and effort she put in to help me during a difficult time.If anyone needs assistance with accessing their super for medical reasons, I would strongly recommend Edwina Tong. Her support and professionalism were exceptional.
Schnider L.
Schnider L.
I’m not a very smart person when it comes to these things, skye has help me a lot to understand and gave me the steps what I need to get done.
Steve W.
Steve W.
Dave L.
Dave L.
Access my super where very helpful and efficient with everything and very professional and keep me informed as to the progress of my application.
rusty S.
rusty S.
Kim was excellent sorted everything out was easy
Brendon M.
Brendon M.
Lisa Daly was very knowledgeable, friendly had great communication. The process seemed overwhelming and daunting, Lisa made it seem effortless with a quick, positive outcome. Thanks again 🙌
kerri B.
kerri B.
My case manager Amy was unreal she helped me all the way no stone unturned thank you x
Aya E.
Aya E.
Incredible, fast and easy service! Lisa was so helpful. Definitely recommend
Vanessa E.
Vanessa E.
Exceptionally happy with the service that I received! So helpful and understanding. Nothing was a problem, always there to help when I needed advice
Zoe P.
Zoe P.
This was the easiest service to use, they were super helpful, straightforward process! would highly recommend worth the fee!
Rose L.
Rose L.
They took all the hassle and stress out of the application process, I've self submitted before and had no idea wether I was doing it right. They make the process so easy and I was in contact with the same lovely person throughout the whole process. Thank you so much for everything Lisa!
Sandii C.
Sandii C.
I highly recommend Access My Super.From start to finish, the compassion and professionalism has been second to none, and the fast and efficient service was top notch.Amy is an amazing person and her warm, understanding, and fast and friendly service was so awesome. Amy explained everything in an easy to understand way, and was with me from start to finish ensuring everything went as smoothly as possible taking so much stress away from me.I cant thank you all enough for such a wonderful experience.
Maria Angela D.
Maria Angela D.
Chris L.
Chris L.
Efficient and friendly service.
kate M.
kate M.
Great work thank you so much, friendly, professional and so quick.
Mason
Mason
My case manager was amazing. Very knowledgeable about the process and requirements to access my Super under Compassionate grounds for dental work.The service provided was very professional, yet friendly and reassuring. I could have completed this part, however, angst and stress about the administration and required documentation was taken away from me, which honestly made for a seamless interaction from start to finish.I would recommend Access my Super if you'd rather leave the stressful paperwork and leg work up to the professionals - less stress always is a positive 🙏
Taimoor H.
Taimoor H.
In my case Jody my Case manager was very helpful and professional. she guided me step by step throughout the process and I just got approved. Thanks heaps Jody
Angela K.
Angela K.
Tara Rolff was awesome the whole process, very professional and friendly it made me feel comfortable and was even having a bit of laugh which makes me more comfortable during the process. I cannot recommend you enough. Thank you Tara❤️
Jolene M.
Jolene M.
From start to finish Amy and Jody have been nothing but supportive, informative and alleviated all of my worries within the process. I highly recommend them and I appreciate their help so much. Thank you Ladies!
justin J.
justin J.
Very helpful very easy to talk to
GRANT R.
GRANT R.
Had a great experience with Access My Super. The whole process was smooth, straightforward, and handled professionally from start to finish. Communication was clear, and they made everything easy to understand, which took a lot of the stress out of it. Really happy with the service and would definitely recommend them to anyone needing help in this space.
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Good to know: Accessing super early means less for retirement, and there may be tax to consider. We recommend chatting with a financial adviser if you'd like guidance.

Frequently Asked Questions

Who is eligible for the Early Release of Super for Medical Treatments?

All Australian citizens can apply for the early release of superannuation on compassionate grounds to help cover the cost of medical treatments.

What type of Treatment can I gain approval for?

Access My Super can help you access your super to cover the cost of a variety of Medical Treatments including Dental, Weight Loss, IVF, Reconstructive, Overseas Medical Treatments and more.

Can I use my super to cover medical treatment costs for my spouse, partner or children?

Yes, you can access your super to pay for the medical treatment cost of your spouse, partner or other dependants.

Are there any limitations on the amount of super I can withdraw?

No, there are no limitations on the amount of super you can withdraw. You are eligible to withdraw the amount required for your treatment as little or as big it may be.

What should I do first if I want to apply for early release of super?

Before applying for early release of your super, Access My Super recommends consulting with an independent financial adviser. Once you’ve done that, get in touch with our team.

Will early release of super affect my superannuation life insurance?

Yes, your insurance cover may be affected if you apply for the early release of super. Contact your super fund for details of how cover will be impacted before deciding whether you want to access your super early.

How Tax Applies to Early Super Release on Compassionate Grounds

When you receive superannuation on compassionate grounds, it’s treated and taxed the same way as a standard superannuation lump sum payment. The amount of tax you’ll pay depends on several key factors:

Tax Factors That Apply:

  • Your current age when you receive the payment

  • Your preservation age (typically 60 for most Australians)

  • The different components within your superannuation (tax-free and taxable portions)

  • Exact rates depend on your circumstances and super components

  • Early access to superannuation is generally counted as assessable income for tax purposes

Consult your super fund or tax professional for your specific tax liability before applying.

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