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Access My Super takes all the stress of the paper work and makes it a simple and easy journey for you, so you can focus on the more important things in life.
To get in touch with us, simply fill out the form and one of our consultants will be in touch with you shortly!
What Our Clients Say
Dealing with these guys was great and so easy. They kept me update every step of the way. Working in customer service myself it is something I take note of and their customer service was outstanding, always very helpful and friendly and answered any queries I had very promptly. Highly recommend them.
Kathleen B.
The team at Access My Super are just amazing and for busy people who have no idea what they are doing I would highly recommend their service. If you need to access your super for compassionate reasons it's very difficult and the ATO can be very cold and cruel! These guys know how to handle the entire process and will help you step by step. They take the headache of running around and submitting forms away! It's totally worth it. Thank you Rachael and the team at Access My Super 🙂
Juliette I.
Wonderful to deal with . So helpful and processed my claim through with ease . Thanks so much for your exceptional help , highly recommend.
ELISHA A.
Analyn S.
This is a good service,highly recommend for communication,efficiency and timeless processing of documents for a speedy result of accessing my super .
Steve H.
Greta was fantastic to deal with and very helpful. She made the process easy and clear for us to get the super release we required assisting with contacting the specialist and getting documents needed quickly. We received our successful application within 24 hours of Greta getting it lodged for us. She was quick and precise with replying to all calls and correspondence. We can't recommend Access My Super and Greta more highly.
Belinda H.
Thankyou Greta for all your help this was a a great result for me . I really needed the funds for medical treatment and I’m booked in for next week cheers again Adam.
Adam G.
100% recommend this company.We lodged an enquiry and within 2 weeks we had our super released. Great communication. Holley was my case manager and could not thank her enough for the help and effort she went with assisting my partner and I.Highly recommend!
Jade P.
Access My Super are really great at what they do. Gave me all the information I needed which made it easy to get the documents needed. They then lodged for me and had a reply back within the day. Highly recommended
Joshua L.
I have never, ever had such an amazing experience from a customer service representative else where in my life. I also work in a customer facing industry and representative Sussan Desi did an amazing job with my case. Sussan was very diligent and communicated everything promptly. She was exceptional! Thank you again Sussan 🙂
Ri D
Highly recommend Access My Super and Holley! Stress Free & Easy, with a high quality service.
Jodie L.
Holley was brilliant. I was informed every step of the way. She even called me to tell me when nothing had happened and what she was waiting on. The process was really quick and painless 😀 and I am so glad I used access my super rather than try to organise it all myself!
Vanessa B.
Awesome smooth service, great communication. Felt like they really cared
Loni N.
What a great service! Access My Super made the whole process stress free. They completed all necessary forms, contacted specialist's and Dr's and explained the whole procedure step by step. All questions were answered promptly and my case manager was truly helpful. If you ever need to Access Your Super I highly recommend this service. Thanks for making what could have been a stressful situation so easy.
Phil C.
From the first phone call to Access My Super and speaking to Holley all the way through i found Holley very professioan and very easy to work with , she made my time so easy and bascilly done every thing for me. I wish we had more people like Holley to deal with thank you very much Holley Love Your Work cheers Rob
Sarah L.
What can I say except probably the best service I have ever encountered. Made a stressful situation so easy would thoroughly recommend Holly Walker and the team. Communication right from the start was nothing but first class thankyou so much .
Wayne H.
Access my super was awesome they took the stress out of applying to release my super! Can’t fault them, very happy experience!
Roxanne M.
From the moment I spoke to Access My Super to the moment everything was signed off, I felt no stress and was comfortable that everything was handled and monitored by them. Gina was available to answer all of my questions, no matter how many times I repeated them. The process was simple, easy and quick, only two weeks from start to finish. Thanks so much for your help.
Ella M.
Fantastic service. Very quick and efficient. I would definitely recommend!
Tara M.
I can highly recommend Access My Super! Sussan provided outstanding, professional & friendly service throughout the process. Her knowledge & patience was so reassuring. She explained everything clearly & ensured I understood each step. She got my application across the line quickly & successfully. Richard was also amazing filling in on days Sussan wasn’t there. You can tell that these people genuinely care. What an awesome team overall! Without Access My Super my goals would not have been reached & my financial issues would not have been alleviated. 2020 has impacted so many of us in a negative way. So why not reach out to this organisation to help you? A $500 flat fee for a few weeks of professional help to gain access to your super? A drop in the ocean compared to long term angst! I can highly & enthusiastically recommend them! Thanks so, so much guys! -Angel
Angel V
Fast easy and friendly staff thank you so much for your help and thanks Greta for making it all simple.
Shippy
One simple word Amazing especially Holley Walker constantly on the phone keeping you well informed of the progress the turn around from start to finish was quick she was very helpful and explained things in a way which was easy to understand
craig R.
The team at Access my super assigned a consultant to advise and support me in the process of withdrawing my superannuation on a compassionate need basis. Greta, advocated for me and made this process so much easier and stress-free. She handled my case with care and precision. Every step of the way from the initial application to the lodgement date. Always timely with responses and made me feel that I could trust her advice at all times. I would highly recommend this service to anyone who needs to access their superannuation for a medical treatment and wants fast and direct results.
Felix S.
I would like to share my experience with Access My Super.I have been working with Holly on getting this sorted for me, she has been prompt, reliable and on the ball with all the paperwork and chasing, which has made it a seamless easy process. Thank you.
Angie S.
Great, friendly, quick and clear about process. Holley was amazing !
Sarah H.
Can’t recommend Holley enough for helping me gain access to some of my super.Fast and stress free experience
Ross E.
Holley was amazing to work with, very informative and professionalHighly recommend these guys
James K.
Abdul E.
Holley was amazing. She was very kind, compassionate and calming in a stressful situation.
RE-VO
Mary-Anne K.
Cysillia C.
Seamless and great service
Charlotte L.
Michael B.
Tony A.
I had the most patient , and caring help from Gina, I would definitely recommend her for o anyone I know
Kaitlin M.
Aaron H.
Very helpful and efficient.
D B.
Gina Aboultaif,who looked after me was excellent in the way she handed my case,.I was very happy with her service.Thankyou so much.
Dallas D.
Eavan C.
Gina at Access my Super was fantastic. She looked after the whole claim process and kept me informed every step along the way.Kind regards Paul.
Paul L.
I highly recommend their service. Thanks to Gina for her great help in taking my case, she’s always there when you have questions and processed it with no delays. Very approachable and genuine. Thanks again for making it possible for us to access my supper.
Mary Glo B.
I recently used access my super to help me release my funds for medical treatment. I would highly recommend this company and especially Gina who was dealing with my case. She was wonderful through out the whole process and she made me feel very comfortable. I must say she has a wonderful and warm personality and to be honest even if I wasn’t able to get the approval I would still be writing these comments purely based on the way I was treated by Gina. Thanks Gina your a champ!
Christopher K.
Gina was amazing. Noting was too much to ask. She was polite, professional and kept us well notified of where our application was at during the process.IVF can be a daunting process and Access My Super allowed us to concentrate on our health rather than worry about the money aspect.I would highly recommend this service.
Bianca and Samuel E.
Gina was incredible. IVF is difficult enough as it is Gina made this side of the process so easy and understood my stresses and concerns.
Mary M.
Edward was amazing at Access My Super ...extremely professional and efficient...would highly recommend this wonderful service.
Rachelle H.
michelle N.
Brendon H.
I would highly recommend Access My Super. The team were wonderful, excellent in professionalism and showed compassion.Team It’s 5 stars. GINA She’s amazing and lovely person
rabab N.
Very efficient and patient. Would recommend without hesitation.
S K.
Was great to work with Mona and Edward. Quick and easy!
Danny N.
Oli W.
Gina was honest, reliable and efficient with our process. Highly recommended by my wife and I.
Timetraveller B.
Greta was fantastic, walked me through every step of the process. Thanks heaps.
Matthew W.
Alvaro De La V.
They Definitely helped me out, and the customer service is awesome .they did all the work me
Scotty F.
Found the team helpful and efficient. Turnaround was fast and recommend to anyone needing assistance.
Pennie D.
Prompt efficient helpful understanding excellent service.
Odette S.
Greta was amazing from the first phone call to the final lodgement.I would recommend Greta to anyone that needs her services.Thanks again, really appreciated the help.
Sue D.
Big thank you to Greta. She was very helpful processing the application on my behalf.All correspondence was answered promptly and professionally.Highly recommended.
peter D.
Simone D.
Rosie T.
Damon n Genie C.
Rachel was extremely helpful and made the whole process really easy. Couldn’t be happier.
joshua W.
AWESOME - Greta is fantastic
Si D.
Anastasia G.
From start to finish, Access My Super ensured all the necessary documents were acquired, signed, sealed, and delivered to the ATO, through MyGov account.Thank you🙂
Caroline M.
I could not be happier with Access My Super. Gina in particular was a superstar (no pun intended).The process was clearly outlined to me in regards to costs and steps and Gina looked after everything from start to finish and made the entire thing fuss free. It would have taken me forever to do myself, plus it is very confusing. My approval came through within hours of submitting it. The small outlay cost is worth every cent. Thanks Access My Super would not hesitate in recommending them 😊
Lauren W.
Awesome service. No hassles at all and approved immediately.
Tanya S.
Gina at Access My Super has been an absolute super star in helping me tap into my super to pay for upcoming fertility treatment. Her professionalism, knowledge, understanding and supportive nature made the whole process an absolute dream, and helped me to feel empowered and back in control during an otherwise very challenging time. There is no way I would have had the head space to get through all the red tape on my own, luckily Gina took control of this which was a massive stress relief. I would highly recommend Gina at Access My Super to anyone thinking about going down this path.
Jess K.
Gina was so friendly not only did she steer me through the maze of paperwork she was so knowledgeable about all aspect of getting a payout. I have been in terrible pain with my teeth not through neglect but constant infections. I was able to get the funds for complete new smile and a pain free life. I am ashamed of my teeth .Thank you so much Gina. When i thought it was impossible you made it possible never giving up and fighting for me. You went above and beyond the call of duty and when i am known to all as the smiling man it will be because of Gina. Bless you so much for changing my life for the better.
David R.
Tim C.
Very pleasant experience with Access My Super, Rachael was very understanding and professional and made this process very easy and stress free.I could not recommend highly enough! Very happy customer indeed.Thank you so much!
marta T.
Thank you Access my Super, I couldn’t have done it without you. You helped to make the whole process so much easier than it could have been. It’s a weight off my shoulders.It’s been my pleasure having you work with and guide me on this journey.
D D
Thankyou Gina for your superior service. You made it easy. You were so prompt and made sure everything went smooth. Your a real assest to the company. Thankyou for such a wonderful service.
Belinda P.
Gina from access my super is very helpful and reliable she has helped me with everything and takes alot of stress of me having to do all the running around.
fiona G.
Gina is absolutely amazing ! She’s lovely to deal with, she helped me out so much and was quick to respond to me , very reassuring and patient . I would highly recommend access my super to others due to Gina’s service . I can’t thank her enough.
Eleni V.
Gina from access my super was very helpful, polite and very easy to deal with and got us the outcome we wanted. Thanks heaps 👍
Christos E.
I dealt with Gina who I highly recommend Gina who has demonstrated professionalism throughout this process. Not only was GIna professional, I found Gina compassionate, articulate and dedicated to supporting me throughout this process which Gina made it smooth and simplistic when it can be quite overwhelming.
Chrissy H
Thankyou Gina for your optimal customer service! Your help and guidance was nothing short of amazing! You were on top of everything! It was a smooth process and you genuinely cared and wanted to help us:) Other service reps out there could learn from you! Thanks again Gina and Access My Super:)
Tri
Highly recommended when wanting to access you super, thank Gina
maria A.
Awesome give it a go you wont regret it
shane P.
I had a very positive experience with Access My Super.My Consultant, Gina Aboultaif was very helpful, informative and available anytime I called or emailed (which was a lot).The process at some points was a little overwhelming and stressful however Gina was extremely supportive and proactive in ensuring I had what I needed to make things as easy as possible for me.Thank you Gina 🙂
Alessandra P.
First class service all the way. From the day of my dental appointment, they were quick to call me and get the process underway. All the information was given to me to make an informed decision. They assisted me with all the paperwork and forms and lodged my application with the ATO with no fuss. I believe that the only reason the ATO processed my application in 2 days was due to AMS being so professional and thorough. Special thanks to Rachael (my consultant) for her work on my case.Highly recommend using this company if you need to access your super early.
Jonas W.
excellent service!thank you Gina you are so professional 6 stars service 👏
Sasa A.
So quick and organised, took the stress of the operation right away
Leisa B.
I honestly have had the best service from acess my super. So fast,so easy , absolutly no stress through this process. I was guided through each step, and had constant support .. I highly recommend access my super.
Sue G.
Access my super provided a quick and easy service. I was instructed of what needed to be done along the way and most of the work was done by them. So easy and would highly recommend.
Kelly C.
brandt R.
Access my super has provided an excellent service helping me get my super, Jerry went what seemed to be beyond the possible as I would not have being able to do on my own. Really recommend Jerry and Access My Super services to anyone who needs help with getting their superannuation for health and medical purpose.Victor Tcherkes
Victor T.
Access my Super were amazing. I had no idea how to access my super early. Jerry made it so pain free. Fee is very reasonable especially with a speedy outcome. I would highly recommend Access My Super to anyone needing help for early release of super. As long as they fit the ATO's criteria
Tania M.
Frequently Asked Questions
Who is eligible for the Early Release of Super for Medical Treatments?
All Australian citizens can apply for the early release of superannuation on compassionate grounds to help cover the cost of medical treatments.
What type of Treatment can I gain approval for?
Access My Super can help you access your super to cover the cost of a variety of Medical Treatments including Dental, Weight Loss, IVF, Reconstructive, Overseas Medical Treatments and more.
Can I use my super to cover medical treatment costs for my spouse, partner or children?
Yes, you can access your super to pay for the medical treatment cost of your spouse, partner or other dependants.
Are there any limitations on the amount of super I can withdraw?
No, there are no limitations on the amount of super you can withdraw. You are eligible to withdraw the amount required for your treatment as little or as big it may be.
What should I do first if I want to apply for early release of super?
Access My Super recommends talking to an independent financial adviser before you apply for early release of super. Once you have done that; Speak to our team even if you do not have a treatment plan. We can also assist in finding a local treating specialist that will support your application process.
Will early release of super affect my superannuation life insurance?
Yes, your insurance cover may be affected if you apply for the early release of super. Contact your super fund for details of how cover will be impacted before deciding whether you want to access your super early.