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The information provided is of a general nature and does not consider your specific needs or personal situation. You should assess your financial position and personal objectives before making any decision based on this information. We also recommend that you seek advice from a licensed financial adviser.

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Business Hours

Monday	9am – 5pm
Tuesday	9am – 5pm
Wednesday	9am – 5pm
Thursday	9am – 5pm
Friday	9am – 5pm
Saturday	Closed
Sunday	Closed

Contacts

Level 2/23 Foster St,
Surry Hills NSW 2010,
Australia

1800 845 121
(02) 9161 7000

(02) 9161 7070

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Google Rating

5.0

Based on 346 reviews

Access My Super

5.0

Alessandra Petralito

05:35 06 Nov 23

Very responsive, efficient, understanding. I am well looked after each time. Thanks again Gina :)

09:31 05 Nov 23

Frustrating !! After a brief chat with a consultant back in September I was informed that I would receive a call back and email with in half an hour. Still waiting. Also replied YES to automated service asking if I wished to continue on with the assistance of their service. Still waiting. Now with the help of the ATO I'm slowly making inroads.

05:44 05 Nov 23

Extremely great customer service. Very quick outcome. Cannot fault their service. Would highly recommend to anyone and the lady I spoke with during my application was very friendly and helpful. Class A service.

23:50 02 Nov 23

I cannot express how professional Jody from Access my Super has been .Always in contact and keeping us updated with information and documentation.I highly recommend this company to everyone and anyone.Will definitely use this company again 5 star recommendation is not enough , very professional.Awesome and thanksMark

22:55 02 Nov 23

Erika and the team were highly responsive. Personable and efficient. Delightful to partner with throughout the process.

11:35 01 Nov 23

super helpful getting my access to pay for my dental treatment.They always answered an questions and super friendly.Amazing survice.

Leigh Kimonides

10:20 29 Oct 23

Access My Super was brilliant.Extremely helpful and competent. Kim our case manager was fantastic-we would highly recommend them.Leigh & Tony Kimonides

12:07 28 Oct 23

Hello, my name is Nelson, I have to have dental treatment and in the clinic I found the Mysuper brochure, I made the connection and the next day Lesley called me until we were able to connect and from that moment I had all the advisory and extraordinary attention from Lesley, I am very pleased and satisfied with the professional direction and assistance that Lesley managed the entire process and thanks to the management, I had the expected results; Thank you very much for everything and I recommend the mysuper organization 100% to anyone who wants to receive professional and human advice at mysuper.You will find it.thanks againvery sincerely:Nelson Zuniga.

02:44 27 Oct 23

Honestly can’t fault them at all, I had Erica as a case manager and she literally handled everything for me, sent me everything I needed to fill out and link where to send them next, kept emailing making sure everything was going right. Really great experience. Would recommend to anyone

00:39 27 Oct 23

Easy process from start to finish. My customer service representative Kylee was very helpful and friendly would recommend to anyone who needs a little help. She kept me informed at all times and answered every question I had.

10:02 26 Oct 23

Belinda made it so easy for me to do to get everything done without any hassles or stress. Cause I wouldn't have known where to even start. I do really appreciate it.

Brendan Carpenter

01:41 26 Oct 23

Rachel was amazing to deal with and walked me through the process and made it simple easy and stress free

Danielle Roberton

02:54 24 Oct 23

Access my super was very helpful at every stage of the process to access my super for IVF treatment. Kim was always friendly and helpful - her support was much appreciated.

STEFANIJA SAICIC

04:56 20 Oct 23

Experience has been amazing. From start to finish the team is extremely professional and helpful.

03:50 20 Oct 23

23:25 15 Oct 23

Service was phenomenal in such a difficult time Kylee from access my super made everything so easy and smooth for me!

cute pie cupcack

11:25 13 Oct 23

Very thorough and helpful and safe ,and got result needed

08:05 03 Oct 23

Very personable, caring and helpful. Great service, they do so much of the chasing around for the information needed, plus they help you through all the aspects. They do it in such a timely manner as well. Highly recommend.

04:07 03 Oct 23

Access my Super were amazing - made the stressful process really straight forward and easy. Kim Trenerry was outstanding - so quick and efficient. Highly recommended.

00:26 01 Oct 23

Love these guys - They do everything possible to get you up and running

Hayley Portsmouth

11:39 29 Sep 23

Kim was such a pleasure to deal with, I would recommend Access My Super, they take the stress out of the whole process. Thank you so much again Kim for your help and support.

Tomasz Maruszczak

01:26 29 Sep 23

fantastic, they deliver what they promise

04:38 27 Sep 23

Thanks to kylee , the customer service was excellent, Access my super is a very reliable & trustworthy, service.

Victoria Sharpe

11:08 26 Sep 23

Razia was very helpful from the beginning to the end. I’m glad to have such good support for your team.

01:09 26 Sep 23

I had the most wonderful experience using Access My Super. During a stressful and what felt like impossible time/situation Kim helped guide us through all the unknowns and made everything exceptionally easy.She answered all our questions, even ones we had asked before but need some more clarification. She always got back to us quickly and kept us up to date throughout everything.I can not speak more highly of Access My Super, but more importantly Kim. Thank you so much for everything, you have no idea what you have given us by helping us through all this.

12:15 22 Sep 23

I found using this service to access my super incredibly helpful. Working with Kim was amazing, she was helpful and quick with replies to any questions I may have had, as well as getting any paperwork required gathered quickly.

22:27 21 Sep 23

Lesley was amazing and guided me all the way through my application She was very efficient and always followed up on every step of the process I highly recommend this company they are fantastic and very helpful thank you Lesley Ward

08:18 21 Sep 23

Great service great results

02:07 20 Sep 23

Merisa Mulaosmanovic

08:27 19 Sep 23

Rachael from Access My Super was amazing! She was so friendly and helpful. I wish I could give more than a 5 star rating!

Whitney Butterworth

23:19 18 Sep 23

I can not recommend Razia @ Access My Super high enough! She made the process of accessing my super early for IVF treatment pain free & easy! Guiding and assisting every step of the way.

Affordable Implants and Dentures Parramatta

00:25 15 Sep 23

Our experience working with Access My Super in collaboration with our Dental Clinic has been invaluable to our team and patients. From working with our reception teams, practice managers and assisting our patients, the team at Access My Super are always professional, friendly, knowledgable, communicate efficiently and show 100% dedication in assisting our patients and sending referrals to our clinics. The entire process is always smooth, hassle-free and always keeping our team informed and guiding us every step of the way. We highly recommend working with Access My Super and offering their services as a payment option to patients.

00:53 12 Sep 23

Excellent service. They did the job so well and got the outcome I needed.

23:23 11 Sep 23

I had a wonderful experience and would highly recommend Razia to others. She is incredibly helpful and answered all my questions with patient.From start to finish everything was beyond expectation. Highly recommended. Madi.h

21:04 11 Sep 23

Not cheap, but worth the money as they make the process simple and easy and ensure it will get approved.

00:23 10 Sep 23

I was hoping I wouldn’t need to contact Kim again, but life had other plans.Kim just makes things easy, she quickly responds to email or text, and is so encouraging and positive. She explains everything clearly and is just exceptional at her job.Thank you again Kim, you rock, and secretly I hope we don’t have to speak again 😉

05:39 08 Sep 23

Best money I have ever spent. Lesley made the experience absolutely seem less. Lesley was professional, efficient and timely. Best customer service experience I have had in a very long time. Well done 🥳

10:20 07 Sep 23

Thank you so much for all your help you made it all so easy.Such a pleasure to deal with thank you again

05:39 07 Sep 23

Worked with Kim who has a high level of professionalism. She was amazing to work with. Kim has extensive knowledge of the process and her communication of the process was excellent, and the process was smooth and quick. I highly recommend using Access My Super. They are friendly and provide an environment that will help calm and relax clients; which is really good for the clientelle they come across.

10:43 06 Sep 23

Thank you to Access Super for a smooth and simple process. Belinda was amazing and a pleasure to communicate to via phone and emails. All my enquires were answered promptly and I was guided well each step of the way.

19:22 05 Sep 23

Lesley from access my super was amazing made it an effortless process .

Siobhan Wheaton

00:13 05 Sep 23

Kim from Access My Super was wonderful to work with!She communicated consistently and always kept me in the loop about where we were up to in our application.I felt like a really valued customer and I couldn't recommend her or this business enough.

02:15 04 Sep 23

Excellent service.Made the whole process simple and fast.I highly recommend this service.Thank you.

21:13 01 Sep 23

I would like to say, many thanks to Access My Super, and especially to Belinda who did an amazing job, helping me with my application. Belinda was always there for me in every step of the application till it was approved.I really appreciate and recommend Access My Super and especially Belinda.😊😊😊

Val Zvenigorodsky

06:57 01 Sep 23

Access my Super case manager was an absolute pleasure to deal with, who guided through the process and achieved desired result. Highly Recommend “Access my Super”

23:43 31 Aug 23

The process was made so easy and service officers very good talking to them and very professional.

03:23 30 Aug 23

I can not express how great the service was with Erika, my support from access my super. When I got stuck and unable to send a document due to my laptop internet, Erika found a solution. Relief I can now have teeth, thanks to access my super. It improves my quality of life. Big thank 👌 Access my super made the whole process so much easier, no stress

Jessica Minichiello

09:25 29 Aug 23

I'm thrilled to share my experience with Kim from Access My Super. Her support during my application process was truly exceptional.Kim's expertise and knowledge made navigating the superannuation waters a breeze. She patiently guided me through the process, addressing all my queries and concerns. Her proactive approach ensured I had everything needed for a seamless application.What I appreciated most was Kim's clear communication and genuine care. She kept me informed every step of the way, turning what could have been a stressful process into a smooth journey.Thanks to Kim, my superannuation release was successful without a hitch. If you're seeking a dedicated professional who truly understands and cares, I wholeheartedly recommend Kim at Access My Super.A big thank you, Kim! Your assistance has made a significant impact on my financial goals.

04:26 29 Aug 23

Kim made our process so easy! She handled the whole process and kept us informed at each step. Highly recommend Access My Super

22:28 28 Aug 23

Access My Super were absolutely amazing. From start to finish the friendly staff provided a quick and easy service ensuring all documents submitted to the ATO. Super easy stress free process thanks to AMS - Highly recommend

06:27 28 Aug 23

Great bunch of people, made a complicated process run smoothly.Thanks for helping me out.

01:02 24 Aug 23

Holley was super helpful, and the whole process was speedy, seamless and stress free.The fee is more than reasonable, considering the hassle/stress that would be involved in doing it myself.I got my approval much earlier than expected, and would recommend AMS to anyone.

00:24 24 Aug 23

they where the most amazing company to go through, very supportive and stress free

22:11 22 Aug 23

I highly recommend Access My Super. My case manager, Kim, was absolutely fantastic. Not only was she helpful at every step of the way, Kim was also an absolute pleasure to deal with. I was informed my case was approved and I am absolutely thrilled. Thank you!!

04:56 22 Aug 23

I cannot stress enough how easy of a process I had with the Access my Super team. Everything was easy from start to finish and would recommend them to anyone thinking of using their help.

05:15 16 Aug 23

Very professional, easy to convey with,helpfull.

bilal el-dannaoui

00:44 15 Aug 23

Worth the $$$ good service , fast ,recommend

04:24 10 Aug 23

The whole process got done quicker than I thought and everyone was very helpful and great to deal withThank you Rachael for making the process easy as well👍

04:31 08 Aug 23

Holley was fantastic, she made the whole process so easy. Highly recommend using Access My Super

05:58 07 Aug 23

Money worth spend, thank you very much for all your assistance Holley.

01:52 26 Jul 23

They made the whole process so much more easier. Kept me updated on its progress, offered ongoing support if I was in doubt of anything. Responded quickly to emails.Customer service - excellent

Eleanor Matthews

10:49 25 Jul 23

Kim was extremely helpful and made the whole process easy and stress free. She was very knowledgeable and was able to answer all my questions. I would definitely recommend her and this service.

Artie Vartanian

04:53 21 Jul 23

Rachael was and is absolutely amazing!

22:20 19 Jul 23

Wow, that's how it is.. Erika sat and talked me through absolutely every aspect of obtaining my super. Now I have anxiety issues and emailed Erika on the daily. Never once did I feel I had upset her day. Infant she always got back to me with the Information I needed. Thank you acess my super and thank u Erika

09:26 11 Jul 23

Right from the get go Access My Super answered all my questions and guided me through the process every step of the way. Fantastic and professional service. Thoroughly recommend.

Paul Fankhauser

03:13 11 Jul 23

A big thanks to access my super and especially Erica for helping me to access my super to fix my teeth could not have done it without there help,and it took all the stress of all the paperwork away from me that is painful enough without going to the dentist.

02:00 11 Jul 23

Access my Super was fantastic to deal with. Erika made it super easy for me to apply and was always very helpful with all my questions and took the time to explain things thoroughly to me when I didn’t understand the process. She made it easy with paperwork and always replied to all my txt’s and emails promptly. I honestly thought this would all be a complicated process but all went smoothly as it was all explained precisely and with ease. I would definitely use Access my Super again and recommend the company to everyone, all the staff are very polite and easy to talk to.Thank you 🙏

06:38 10 Jul 23

I had the pleasure of dealing with Rachael from access my super. Rachael was very helpful and made this process very easy from start to finish. It was such a blessing as I wouldn’t even of known where to start. I’m now able to get my dental treatment done. I highly recommend for anyone needing assistance in accessing their super!

Catherine Answer

02:46 05 Jul 23

Just absolutely amazing, from start to finish.Belinda did all the hard work and was just so lovely and patient.It was all so easy and well worth it.Thank youCatherine

Lachlan Cambourn

20:20 03 Jul 23

Access my Super were real life savers for me and my wife for being able to afford an extremely expensive dental treatment. Erika was extremely awesome and compassionate throughout the entire process and extremely professional. Would 100% recommend them to anyone going through a rough time.

06:49 03 Jul 23

After my first attempt of applying to access my super myself was rejected by the ATO, I knew it was time to call in the professionals. Access My Super went over and above to assist me in getting my subsequent application approved and were extremely helpful and efficient.

02:37 21 Jun 23

I recently had the pleasure of utilizing the services of Access My Super to facilitate early access to my superannuation for my much-needed dental treatments. I am thrilled to share my fantastic experience and extend my heartfelt appreciation to the exceptional professional, Holy Walker, who played a pivotal role in assisting me throughout the entire process.From the moment I reached out to Access My Super, I was met with a high level of professionalism and efficiency. Holy Walker, in particular, went above and beyond to ensure that my application progressed smoothly and swiftly. Their attention to detail and commitment to providing outstanding customer service truly stood out.I was pleasantly surprised by the speed at which everything was accomplished. Access My Super not only met but exceeded my expectations by completing all the necessary procedures well before the expected time frame. This quick turnaround allowed me to undergo my dental treatments without any unnecessary delays, and for that, I am immensely grateful.Without a doubt, I will not hesitate to engage the services of Access My Super in the future. They have earned my trust and confidence through their impeccable service, and I highly recommend them

02:47 20 Jun 23

Great service, very helpful and lovely to chat with. Really good at response times and happy to help with any questions I had. Highly recommend.

02:37 20 Jun 23

Erika was very professional in every way

23:09 13 Jun 23

Great service and really easy to deal with.

Christopher Young

03:15 13 Jun 23

Belinda has been amazingly helpful, understanding and empathetic throughout. I thoroughly recommend this service.

07:36 09 Jun 23

Dorothy Bartlett

04:56 08 Jun 23

I would recommend anytime no stress involved.

Peter Sikaleski

09:50 07 Jun 23

Rachael was great helped me all through my application and would recommend Access my Super.

01:21 06 Jun 23

They were quick and easy to use and Erika and the team got everything done for me in time frame had, always kept me updated and always there if needed, wouldn't of been able to do what needed to without there help, would recommend them to anyone anytime also use again if need be.... Thank you to you all for your help was much appreciated 😁😁🎉🙏

00:52 05 Jun 23

Very professional help applied throughout the process,highly recommend their service.

06:33 02 Jun 23

Holley from access my super was amazing. Made a complex and time consuming process in a difficult time risk free, stress free and easy. Many thank to the team there.

STUART CROWD (Crowdy)

06:46 01 Jun 23

From start to finish Belinda Newman, from Access My Super has been so, so very helpful, she has gown above and beyond and I can not than her enough.

00:03 31 May 23

Efficient, simple and great communication!!

22:59 28 May 23

Great serviceFast and easy

06:53 25 May 23

Access to my super were fantastic very helpful. Everything went very smooth and quickly. Absolutely professional in every way and so helpful which they went above and beyond. In every aspect for me I would recommend using this company any time. It was an absolute pleasure and a delight.

Cassandra Denton

04:11 23 May 23

Absolutely amazing experience using access my super. No question was too hard, every enquiry I had they were right on it. They made the process easy and seamless

03:27 16 May 23

Hi Holly, just wanted to send a little note to say thank you so much for all your help with getting my super withdrawal sorted out.Your work was very professional, informative, all activities conducted in a very timely manner, communication was easy, friendly, helpful and supportive.It was a pleasure working with you in this matter and I will definitely recommend your service to others in the future, who may need help with these matters.

Felicity Valentine

00:35 16 May 23

Rachel was amazing! The whole process was so easy and fast

Ana Kaiwai-Esler

22:42 14 May 23

Thank you Belinda my Case Manager and Access My Super with assistance to handling my application with the ATO for Early Release Super on Compassionate Grounds. The application process was daunting reading what the ATO required, so utilising Access My Super was so smooth and easily accessible. Approval has been very quick from the ATO once Belinda submitted all necessary documentation, and believe me as we went thru each section required I knew no way would I have been able to do this in, let alone in the timeframe Belinda did.If you are not sure about whether to do your ATO application yourself or use this company, a cost of a call to Access My Super for a chat may help decide which path you take. I am so thankful to each and everyone involved. Cheers Ana

00:15 12 May 23

This will be the easiest process you will ever go through. Access My Super provided a fabulous process with absolutely no issues.

07:40 10 May 23

Kim at Access My Super was wonderful! The process was super easy and she took care of everything. All I had to do was attend the appointments! Didn’t even have to worry about sourcing our quotes, Kim did it all! Although we have to liaise with the super company ourselves after approval, Kim has offered to continue to support us through the process however she can! Super friendly service also 😀

Melinda Carulli

03:25 09 May 23

Wow Access my Super was so amazing Kim is a legend, always happy to help and reply’s or calls straight away with any queries 5 star ⭐️ all the way!!!!

00:21 08 May 23

Amazing, really helpful staff! Made the process so seamless and easy. Thank you Belinda!

00:05 08 May 23

I want to thank Belinda Newman for the efficient and professional manner in which she dealt with my application. It took 3weeks and 5 days to complete and submit all documents. Belinda gave me updates throughout the process and approval gained today 8.5.23. Will take another week all up for the funds to land in my account. They do all the running around for you and ensure document's are correct, for fast processing.

01:17 05 May 23

From the start until the end my case officer was prompt, concise and flexible in setting up appointments and contact regarding anything extra I needed to provide. It made my experience less stressful and smooth. Would recommend access my super anyway. Reliable and just so onto it.

02:02 04 May 23

The process was easy & professional. Gina was fantastic, empathetic & knowledgeable. I couldn't recommend Access My Super more highly!

23:52 02 May 23

Great experience, approved very quickly with the help of Kim who was amazing!! She did all the run around and was an absolute pleasure to work with.

Chamin Jayawardena

11:41 02 May 23

Service provided by Access My Super was excellent and all went smoothly. Belinda Newman was very helpful throughout my process and provided excellent service and I highly recommend her for using their service. I am so relieved finally I can do my procedure without thinking of the expenses. Thanks for your service

05:08 01 May 23

Kim Trenerry has made this process so easy for me. Not only she is friendly but made me feel very comfortable during this vulnerable time for me. She is extremely professional and always got back to me promptly no matter what the question was (even the silly ones). Kim I am so grateful for everything you have done.

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