Helping with the application process through to final approval to my treatment Kim was amazing knowledgeable and easy to communicate with. Highly recommend their service
Access My Super provided superior service from start to finish. All processes were explained in detail before and during with all steps easy to follow. They were super friendly and very professional, made this experience very easy and enjoyable.
I recently used Access My Super to help with early super release for a medical procedure, and the experience was absolutely seamless from start to finish. My case manager Edwina was outstanding, she was professional, warm, and incredibly efficient. She explained every step in a clear and simple way, kept me informed throughout the entire process. Nothing was ever confusing or overwhelming thanks to her guidance. I would 100% recommend Access My Super, and especially Edwina, to anyone needing help navigating early super access. Thank you so much!
My case manager Tara was absolutely amazing! She went above and beyond what we expected from her, making the process so smooth and stress free. I will recommend Access My Super to everyone! 🩷
would like to highly recommend Edwina Tong for the outstanding help and support she gave me in accessing my superannuation for medical reasons.Edwina was professional, caring, patient, and very knowledgeable throughout the whole process. She explained everything clearly, helped me with all the paperwork, and made what was a very stressful situation much easier for me.Thanks to her dedication and guidance, the process was smooth and successful. I truly appreciate the time and effort she put in to help me during a difficult time.If anyone needs assistance with accessing their super for medical reasons, I would strongly recommend Edwina Tong. Her support and professionalism were exceptional.
Lisa Daly was very knowledgeable, friendly had great communication. The process seemed overwhelming and daunting, Lisa made it seem effortless with a quick, positive outcome. Thanks again 🙌
They took all the hassle and stress out of the application process, I've self submitted before and had no idea wether I was doing it right. They make the process so easy and I was in contact with the same lovely person throughout the whole process. Thank you so much for everything Lisa!
I highly recommend Access My Super.From start to finish, the compassion and professionalism has been second to none, and the fast and efficient service was top notch.Amy is an amazing person and her warm, understanding, and fast and friendly service was so awesome. Amy explained everything in an easy to understand way, and was with me from start to finish ensuring everything went as smoothly as possible taking so much stress away from me.I cant thank you all enough for such a wonderful experience.
My case manager was amazing. Very knowledgeable about the process and requirements to access my Super under Compassionate grounds for dental work.The service provided was very professional, yet friendly and reassuring. I could have completed this part, however, angst and stress about the administration and required documentation was taken away from me, which honestly made for a seamless interaction from start to finish.I would recommend Access my Super if you'd rather leave the stressful paperwork and leg work up to the professionals - less stress always is a positive 🙏
In my case Jody my Case manager was very helpful and professional. she guided me step by step throughout the process and I just got approved. Thanks heaps Jody
Tara Rolff was awesome the whole process, very professional and friendly it made me feel comfortable and was even having a bit of laugh which makes me more comfortable during the process. I cannot recommend you enough. Thank you Tara❤️
From start to finish Amy and Jody have been nothing but supportive, informative and alleviated all of my worries within the process. I highly recommend them and I appreciate their help so much. Thank you Ladies!
Had a great experience with Access My Super. The whole process was smooth, straightforward, and handled professionally from start to finish. Communication was clear, and they made everything easy to understand, which took a lot of the stress out of it. Really happy with the service and would definitely recommend them to anyone needing help in this space.
Access my super were very helpful right thru the whole process. Highly recommend using this company as I had no idea where to start. Thank you Kim for all your help.
I used Access My Super to help me access my super on compassionate grounds for medical treatment, and overall it was a really positive experience.From the start, my consultant Tara was amazing. She walked me through everything step by step, knew her stuff, and explained things in a way that made the whole process feel a lot less overwhelming. She was easy to talk to, supportive, and genuinely made me feel at ease the entire time.The only issue I ran into was when Tara was unavailable for a day. During that time I didn’t get the follow up or responses I was expecting, which caused a bit of delay and uncertainty. It didn’t feel like a reflection of her at all, more just a gap in how things are handled internally. I think there should be better coverage so things can keep moving even if someone is away.That said, when I raised it, it was handled really well. The person I spoke to apologised straight away, explained what they’d do to fix it, and followed through with a call back like they said they would. They’d already contacted the ATO and were able to give me a clear update, which I really appreciated.Overall, it was a small hiccup but they handled it properly and fixed it quickly. Tara was honestly fantastic, and the issue came down to process rather than any individual. In a time where there is so much uncertainty in the world, they made everything all a little better. Thankyou Tara and your team.
Access super was fantastic they were so helpful when I looked into getting my teeth done couldn’t ask for anything better the staff were so polite but consultant was Lisa she was so helpful and polite i definitely recommend access super
Highly recommended. If this path to fund treatment is available for you, then using Access My Super was so much easier than trying to co-ordinate everything yourself. At a time where I needed to be focusing on all the other things whilst preparing for my treatment, Razia at Access My Super looked after everything else. Thank you Razia!
