Helping Australians when they need it most

Success depends on meeting ATO requirements

Helping Australians when they need it most

Success depends on meeting ATO requirements

Treatments Available Through Super

Dental Treatment

IVF Treatment

Hair Loss Treatment

Disability Support

Other Medical Procedures

Treatments Available Through Super

Dental Treatment

IVF Treatment

Hair Loss Treatment

Disability Support

Other Medical Procedures

Overseas Medical

Mental Health

Why Choose Access My Super?

Direct ATO Submission

We prepare, submit and monitor your application with the ATO, ensuring full compliance with all regulations.

Streamlined Process

Simply provide your treatment quote, and we'll take care of the rest. All required GP consultations are conducted via secure telehealth platforms from the comfort of your home.

Access Priority Appointments

Psychiatrist appointments are available within 1-4 business days through our established network.

Every journey is different - these are real experiences from our clients

Access My Super
Excellent
4.9
Based on 1024 reviews
francis O.
francis O.
Lisa,my case manager was very helpful and understanding.She kept me up to date on all communications.Excellent service.
Cal W.
Cal W.
Fantastic experience and was informed throughout the process. Got the outcome that I wanted and was successful in super release.
Liberty T.
Liberty T.
Phenomenal team. I work closely with them every day through my dental clinic and I can not praise them high enough. They are so efficient, incredibly kind and friendly, and never let anything slip through the cracks. We have enquired about a different ERS company in the past to see if we can avoid the application fee for our patients, but the service at AMS is unmatched and we will never let them go. If you're a business looking to partner with an ERS company, stop looking, you've found them.
Amanda E.
Amanda E.
The service of a senior consultant Kim was exceptional. Polite, courteous and prompt. Would highly recommend.
Nicholas K.
Nicholas K.
Great serviceConsistent communication
MJ H.
MJ H.
Lisa assisted me with all the necessary documents and made the whole process smooth and stress-free. Once everything was submitted, she kept me updated throughout my application, which gave me peace of mind.I highly recommmend Access My Super.
Gaston T.
Gaston T.
Incredible and super efficient team. Skye went up and above to get things approve, without much intervention from me except from initial phone call.
Calvin M.
Calvin M.
Kim was so helpful and organised the process was made so easy thank U
Nicole V.
Nicole V.
I honestly have had the best service from Access My Super.So fast, so easy, absolutely no stress though this process. I was guided through each step and had constant support. highly recommend Access My Super.Access My Super ensured all the necessary documents were acquired, signed, sealed, and delivered to the ATO through MyGov account.Thank you.
Lian P.
Lian P.
Belinda was extremely helpful and I had no issue getting access to my super. It was soo fast and effortless with the help of Belinda. I highly recommend their services.Thank you Belinda.
Kim C.
Kim C.
So grateful, customer service was amazing!! The process was made so easy by my lovely consultant Tara.Thank you so much xx
Peter J.
Peter J.
Access My Super, what a can l say, so professional, hassle free, they made my experience stress free and what a great job they did, to the team at Access My Super thank you!
Mahmoud
Mahmoud
Sarah P.
Sarah P.
Sensational Team working for you and made the whole process stress free which has been such a relief. Thank-you all so much
Stewart S.
Stewart S.
The service provided by Access my Super was too notch. Fast and concise assistance when contacted for advice. I highly recommend this.
Kaylene
Kaylene
Sharon T.
Sharon T.
Kylie from Access My Super made the whole process of applying so easy. Very happy I used their service instead of trying to tackle it in my own.
Tania D.
Tania D.
The process was fairly straightforward and the team was really helpful and patient with me. So glad I was able to access a portion of my super for medical reasons and not be judged for my procedure.
Emma K.
Emma K.
Jodi has gone above and beyond to help me through this process.she made it easy for me to understand,and communicated in a professional and prompt manner-highly recommended!
Cassie P.
Cassie P.
Kim made things so easy! Thankyou 👍
Cheryl T.
Cheryl T.
Brad C.
Brad C.
Thank you they took all the hassle out and did all the liaising
Ahmad R.
Ahmad R.
I want to express my sincere appreciation to Kim Trenerry for all her help throughout the process. She was professional, patient, and always went above and beyond to make sure everything was handled smoothly. Kim took the time to explain things clearly and kept me informed every step of the way, which made the entire experience stress-free and straightforward.
Robyn C.
Robyn C.
Tara was such a pleasure to work with and explained the whole process clearly and with care. Application was quick and easy and thorough and her communication was second to none. Thank you for making it so simple and easy!
Davis T.
Davis T.
The team was very patient with me during my delayed responses.They were also very helpful and supportive for their assistance via phone call..
Jo Cowley - O.
Jo Cowley - O.
I found my Rep Kylee very professional and thorough, easy to talk to and covered all my concerns.Process was easy and highly recommended if one needs to access their Super.
Jasmine D.
Jasmine D.
I am so pleased with the service i received from Access My Super! the process was seamless and my representative Lisa made any correspondence so easy! thanks team, very happy customer!
Anne-marie H.
Anne-marie H.
So easy to do. Helped with every step along the way. Responded extremely quickly. I’m not sure I would have managed without them.
Michael
Michael
THERES NO WAY YOU CAN PROCESS THIS ON YOUR OWN... TOO MANY LAYERS OF WORK.Lisa MADE LIFE SO EASY. ALWAYS RESPONSIVE AND PATIENT.AMAZING
Jason C.
Jason C.
Andrew G
Andrew G
Tara made everything easy and knowledgeable about all the required steps through out the quality service.👍
Gary P.
Gary P.
Kim provided a comprehensive service, doing most of what needed to be done, and guided me through the steps that I had to perform myself. It was a super easy process.
Katrina D.
Katrina D.
I was sceptical in the beginning, worried about my privacy and just generally unsure. But needed costly dental work!!All that disappeared with one easy phone call , my consultant was brilliant in helping me to understand and obtain what was needed and assisted me through the process from start to finish.It was a pleasant experience that was pain and worry free. I highly recommend Access My Super if your considering early or compactionet release from your Super fund and need it to be hassle free.Katrina from Central Qld
Courtney C.
Courtney C.
Razia from access my super has been incredible! Super helpful and always happy to assist!Makes the process super easy and stress free!
Tricia
Tricia
Access my Super were fantastic, I hate paper work and not good with technology but they walked me through it and now I can get my teeth. I rate them a 5 star for there understanding, persevering, patiences Thank you
Randa S.
Randa S.
I had an excellent experience with Access My Super . Skye was patient, explained everything thoroughly, and guided me step-by-step. They were always available to help and made the transition very smooth — highly recommend.
Richa B.
Richa B.
My experience with Access Super was great. Considering the circumstances under which most people use these services, the team was very understanding and made the process less stressful.
Garth H.
Garth H.
My case manager has made everything quick & easy for me so I can access my super. Thanks again
David M.
David M.
Absolutely brilliant team. Very kind, quick and helpful.
Ryan P.
Ryan P.
Tara was really helpful and could answer any questions I had also kept me up todate every stepped of the way
Cathy B.
Cathy B.
Great service. It was a quick and easy application with all questions answered. Would highly recommend
Te-Ana R.
Te-Ana R.
I Highly recommend access my super. Kim ensured I was highly informed and aware of every step of the process. She was always willing to help with any questions I had. Kim made this whole process stress free!
Scott A.
Scott A.
Good service
Craig S.
Craig S.
Jayani S.
Jayani S.
Excellent Service, and the process was straightforward and stress-free.My documents were processed quickly, and I was kept updated along the way. Overall, I’m very satisfied with my experience. Special thanks to Skye.
Eadaoin R.
Eadaoin R.
Jody was fantastic and always helpful and responsive
Omar Al K.
Omar Al K.
Very helpful. Quick service. Provided all sorts of assistance needed.
Nathaniel F.
Nathaniel F.
Matthew H.
Matthew H.
luke H.
luke H.
They make it super easy and explain everything.
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Good to know: Accessing super early means less for retirement, and there may be tax to consider. We recommend chatting with a financial adviser if you'd like guidance.

Frequently Asked Questions

Who is eligible for the Early Release of Super for Medical Treatments?

All Australian citizens can apply for the early release of superannuation on compassionate grounds to help cover the cost of medical treatments.

What type of Treatment can I gain approval for?

Access My Super can help you access your super to cover the cost of a variety of Medical Treatments including Dental, Weight Loss, IVF, Reconstructive, Overseas Medical Treatments and more.

Can I use my super to cover medical treatment costs for my spouse, partner or children?

Yes, you can access your super to pay for the medical treatment cost of your spouse, partner or other dependants.

Are there any limitations on the amount of super I can withdraw?

No, there are no limitations on the amount of super you can withdraw. You are eligible to withdraw the amount required for your treatment as little or as big it may be.

What should I do first if I want to apply for early release of super?

Before applying for early release of your super, Access My Super recommends consulting with an independent financial adviser. Once you’ve done that, get in touch with our team.

Will early release of super affect my superannuation life insurance?

Yes, your insurance cover may be affected if you apply for the early release of super. Contact your super fund for details of how cover will be impacted before deciding whether you want to access your super early.

How Tax Applies to Early Super Release on Compassionate Grounds

When you receive superannuation on compassionate grounds, it’s treated and taxed the same way as a standard superannuation lump sum payment. The amount of tax you’ll pay depends on several key factors:

Tax Factors That Apply:

  • Your current age when you receive the payment

  • Your preservation age (typically 60 for most Australians)

  • The different components within your superannuation (tax-free and taxable portions)

  • Exact rates depend on your circumstances and super components

  • Early access to superannuation is generally counted as assessable income for tax purposes

Consult your super fund or tax professional for your specific tax liability before applying.

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